Parent Concern Process


Staff of Chignecto Central Regional Centre for Education (CCRCE) are committed to supporting parents and guardians in their efforts to resolve any questions or concerns.

Who do I contact with questions or concerns?

Questions or concerns are most often best addressed with the school staff that work with your child on a daily basis.

Pre-Primary Children

  1. Start with your child’s Early Childhood Educator (ECE). Most concerns can be addressed by starting with your ECE. 

  2. If a resolution cannot be reached at that time, then contact the Manager of Pre-Primary Program at BeckNL@ccrce.ca or 902-890-8413.

  3. If you feel your concern has not been resolved at the Pre-Primary Program level, then a Pre-Primary Parent Concern Form will need to be  sent to the Coordinator of Programs.

The Parent Concern Form is for use when all attempts to resolve the concern at the Pre-Primary Program level have not been successful and it is necessary to formally document the conversations to date. We ask you to complete a written statement that includes when the concern arose, persons involved, steps taken to resolve the matter and other relevant details. The written statement will be referred to the Coordinator of Programs by emailing it to ParentConcerns@ccrce.ca or fax 902-897-8998.

Pre-Primary Parent Concern Form

Grade Primary-12 Students

  1. Have a curriculum or classroom-related question? Start with your child’s teacher.

  2. Your School Principal is your contact for questions or concerns beyond the classroom. If you have a concern with your teacher, please contact your School Principal.

  3. If you feel your concern has not been resolved at the school, please contact the Family of Schools Supervisor in your area.

In most instances, concerns and issues are resolved through an informal process of conversation and collaboration. This process will occur as quickly as possible, and may involve multiple conversations and exchanges of information and ideas at the school level. CCRCE values a relational approach where your voice will be included in our work towards a solution.

Family of Schools Office Phone Numbers:

  • CELTIC FAMILY 902-755-8132
  • CHIGNECTO FAMILY 902-597-4207
  • COBEQUID FAMILY 902-896-5737
  • NOVA FAMILY 902-758-3908

The Parent Concern Form is for use when all attempts to resolve the concern at the school or Family of Schools level have not been successful and it is necessary to formally document the conversations to date. We ask you to complete a written statement that includes when the concern arose, persons involved, steps taken to resolve the matter and other relevant details. The written statement will be referred to the System Development Supervisor. Following a thorough investigation, an appropriate reply will be provided.

P-12 Parent Concern Form